How the intermediation of platforms, and in particular that of marketplaces, has trivialized the customer relationship by breaking the quality of the relationship between the producer/merchant and the customer. I will illustrate my point with a few personal anecdotes and provide you with ways to reverse this harmful trend in terms of purchasing power and … Read more
https://awardworld.net/booker-prize/from-the-abuse-of-marketplaces-to-the-holy-grail-of-disintermediation/
No comments:
Post a Comment